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Community guidelines

The rules, why they exist, and exactly what happens when they are broken. No hidden thresholds.

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The rules

  1. Be 18 or older. Mulaqat is an adults-only platform, with no exceptions.
  2. Keep your clothes on. Nudity and sexual behaviour on camera are not allowed.
  3. No harassment. Including persistent unwanted contact after someone leaves.
  4. No hate. Attacks based on race, religion, nationality, gender, sexuality or disability end an account.
  5. No threats. Of violence, of exposure, of anything.
  6. No spam or advertising. Including driving people to other platforms.
  7. No scams. Financial, romantic, or otherwise.
  8. Be a real person, live. No pre-recorded video, no loops, no impersonation.
  9. Do not record others without consent. Mulaqat does not record; neither should you.

How reports are judged

Mulaqat does not simply count reports. A raw count is trivially abusable: one determined person with several browsers could remove anyone. Instead each report is weighed, and the weights are added up into a credibility score.

  • A report must be tied to a session the two of you genuinely shared. Reports that cannot be tied to a real interaction count for nothing.
  • One reporter counts once per day against the same person, and can never contribute more than one and a half points in total, no matter how many times they press the button.
  • A report from a signed-in account weighs more than one from a guest.
  • Severe categories — nudity, hate, threats, underage concerns — weigh more, but never enough to ban someone on their own.
  • Someone whose reports are routinely dismissed by moderators stops counting.
  • A burst of reports that appears coordinated is capped as a single group.

What happens, and when

Credibility scoreOutcome
1 or moreA formal warning, and a moderation case is opened.
3 or moreThe case is escalated for review by a person.
4 or moreA six-month restriction from video chat.
5 or moreA six-month restriction, always.
2 further, after a served restrictionA permanent ban.

An automatic decision can never jump straight to a permanent ban for a first offence. Only a moderator, having reviewed the evidence and confirmed a severe violation, can act outside the normal thresholds.

After a restriction

A six-month restriction ends on its own. You can come back. If you then collect two further credible reports, or a moderator confirms another severe violation, the ban becomes permanent.

Appeals

Every restriction can be appealed once, from your account page. A person reads it. If we got it wrong, the restriction is lifted and the reports behind it are marked dismissed — which also reduces the weight of everything that reporter files in future.

What we will not do

  • We will not watch your calls. No administrator has the ability to observe a live conversation.
  • We will not tell someone who reported or blocked them.
  • We will not ban someone because one person pressed a button repeatedly.
  • We will not keep a transcript of your conversation to use against you later. There is no transcript.

Questions people ask

What are the rules on Mulaqat?

Be 18 or older, keep your clothes on, no harassment, no hate, no threats, no spam or advertising, no scams, be a real person on live video rather than a recording, and do not record others without consent. Mulaqat does not record calls, and neither should you.

Can one person get me banned by reporting me repeatedly?

No. Mulaqat weighs reports rather than counting them. One reporter counts once per day against the same person and can never contribute more than one and a half points in total, no matter how many times they press the button. A burst of reports that appears coordinated is capped as a single group.

What happens when I am reported?

Each report is weighed into a credibility score. At one point you get a formal warning and a moderation case is opened. At three the case is escalated for human review. At four or more you receive a six-month restriction from video chat. Two further credible reports after a served restriction lead to a permanent ban.

Can I be permanently banned for a first offence?

Not automatically. An automatic decision can never jump straight to a permanent ban. Only a moderator, having reviewed the evidence and confirmed a severe violation, can act outside the normal thresholds.

Does a report count if we never actually spoke?

No. A report must be tied to a session the two of you genuinely shared. Reports that cannot be tied to a real interaction count for nothing at all.

What happens after a six-month restriction ends?

It ends on its own and you can come back. If you then collect two further credible reports, the result is a permanent ban. You can also appeal a restriction through the contact page.